Changes

Line 34: Line 34:  
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4">
 
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4">
 
<div class="mw-collapsible-content">
 
<div class="mw-collapsible-content">
* Please evaluate if your device is eligible for warranty by checking the guidelines described in the <b>[[RMA]]</b> page. If you do suspect a <u>hardware malfunction</u>, please fill out [https://teltonika-sas.com/rma/ this RMA request form] and read our [https://teltonika-iot-group.com/warranty-repair/ warranty policy] for more details.
+
* Please evaluate if your device is eligible for warranty by checking the guidelines described in the <b>[[RMA guidelines]]</b> page. If you do suspect a <u>hardware malfunction</u>, please contact the Technical Support Team via HelpDesk or contact your sales manager. Also read our [https://teltonika-iot-group.com/about-us/warranty-repair warranty policy] for more details.
 
* Software issues are <b>not covered</b> by TELTONIKA TELEMEDIC' warranty policy. Therefore, if you have encountered an issue related to a device's software/firmware, you should contact TELTONIKA TELEMEDIC technical support (refer to the question above for related information).
 
* Software issues are <b>not covered</b> by TELTONIKA TELEMEDIC' warranty policy. Therefore, if you have encountered an issue related to a device's software/firmware, you should contact TELTONIKA TELEMEDIC technical support (refer to the question above for related information).
 
<br>
 
<br>

Navigation menu